Privacy Policy

LS Salon Academy (“we”, “our”, “us”) is committed to respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you interact with our website and academy.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name, phone number and email address.
• Basic details such as your city, preferred batch timings or courses of interest.
• Communication history related to your enquiries or admissions (calls, SMS, WhatsApp, emails).
• Website usage data such as pages visited and general device/browser information, through cookies or analytics tools.

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide course details you request.
• Schedule demo sessions, counselling or admissions discussions.
• Maintain basic records of students and interested learners.
• Share important updates about batch timings or academy schedules.
• Improve our website and communication, based on general usage patterns.

3. Legal Basis & Consent

By voluntarily submitting your details through our website, phone, WhatsApp or in-person forms, you consent to us using that information for the purposes described in this Policy. Where required by law, we may seek additional consent for specific types of communication.

4. Data Storage & Security

We use reasonable measures to safeguard your data against unauthorised access, alteration or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information:

• With internal staff or trainers who assist with admissions, counselling and batch management.
• With service providers who support our operations (for example, communication or IT tools), under appropriate confidentiality obligations.
• When required by law, regulation or legal process, or to respond to lawful requests from authorities.

6. Use of WhatsApp & Other Messaging Platforms

If you contact us or choose to receive updates via WhatsApp or similar platforms, your mobile number and basic message content are processed by those platforms under their own terms and privacy policies. We generally use such channels to:

• Confirm or reschedule appointments, demo sessions or meetings.
• Share course-related information you have requested.
• Send important notifications about changes in timings or academy operations.

We avoid collecting or requesting highly sensitive personal information through these channels. You may opt out of certain non-essential messages by informing the academy.

7. Cookies & Analytics

Our website may use cookies or similar technologies to better understand traffic patterns and improve user experience. You can adjust your browser settings to block or delete cookies, though some features may function differently as a result.

8. Data Retention

We keep your personal information for as long as reasonably necessary to fulfil the purposes described in this Policy, including:

• Managing ongoing communication or admissions processes;
• Complying with legal obligations; and
• Resolving disputes and enforcing our policies.

9. Your Choices & Rights

Subject to applicable laws, you may have the right to:

• Request access to the personal information we hold about you;
• Ask for corrections to inaccurate or incomplete data;
• Request limitations on certain uses of your information; and
• Withdraw consent for specific types of optional communication.

To exercise these rights, you can contact the academy using the details below.

10. Third-Party Websites

Our website may contain links to external sites such as social media pages or mapping services. We are not responsible for the privacy practices or content of those external websites and encourage you to review their respective policies.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted on this page with a revised “last upda